Writing a Case Study People Will Read

Writing a modern case study is a great way to showcase your brand’s value and success stories to your potential customers. Here are some tips to help you write a more effective and engaging case study:
Write about a business your ideal customer can relate to
Choose a customer who represents your target market and has solved a problem using your product or service. This will help your readers see themselves in the situation and imagine how they can benefit from your solution. Remember that there may be several people involved in the purchase and they may need different outcomes from the solution (safety, productivity, cost savings, efficiency, etc.).
Tell a story
Use storytelling techniques to capture your readers’ attention and keep them hooked. Start by describing the situation or challenge that your customer faced, then introduce your solution and how it helped them overcome their obstacles. Finally, highlight the results and outcomes that your customer achieved. Use quotes or graphs to back up your claims and add credibility to your story.
Lead with outcomes
Instead of focusing on the features or technical details of your product or service, focus on the benefits and value that it provides to your customer. Explain how your solution solves their pain points, meets their needs, and helps them reach their goals. Use clear and relatable language to show how your solution is unique and superior to other alternatives.
Highlight the before and after
It works for tv shows and it can work for you! What has happened since the customer implemented your solution? How is their business better off? Share their observations and their anecdotes so prospects have a vision of what they could achieve.
Use visuals and multimedia
To make your case study more appealing and memorable, use visuals and multimedia elements to illustrate your points and showcase your results. You can use images, charts, graphs, videos, audio clips, or interactive elements to enhance your case study and make it stand out. Visuals and multimedia can also help you break up the text and make it more scannable for your readers. Modern readers are turned off when they see a screen or page full of text.
Optimize your case study for SEO and user experience
To ensure that your case study reaches your target audience and generates leads, optimize it for search engines to pick it up. Use relevant keywords and phrases in your title, headings, subheadings, and body text. Include a clear and catchy headline, a summary or introduction, and bullet points wherever possible. Make sure your case study is easy to read, navigate, and share on different devices and platforms.
We have a Case Study Planner we share with clients. If you’d like a copy, get in touch.

About the Author: Jill Sauter
Jill is a big picture thinker and Co-Founder of Bench Strength Marketing. She sees things from a different angle and never forgets the goals of your organization.
