How Selling to Businesses is Different than Selling to Consumers

If your company sells products or services to other companies (B2B) your marketing should be different from a company selling shoes, pizza, or event tickets to consumers (B2C).
Whether you’re looking for a marketing employee or a marketing supplier, you don’t need to find someone who knows your industry inside and out. You need to find someone who knows the difference between B2B and B2C marketing and can shift to give you what your company needs.
While both disciplines share foundational marketing principles, the strategies, tactics, and psychology behind them are fundamentally different. This gap often leads to frustration and underperformance when a B2C marketer steps into a B2B environment.
The Core Difference between B2B and B2C
- B2C marketers appeal to individual consumers, leveraging emotional triggers, storytelling, and brand experiences to drive quick purchases.
- B2B marketers focus on multiple decision-makers within organizations, navigating complex buying committees, longer sales cycles, and ROI-driven conversations.
This difference shapes everything from strategy to execution – and explains why a B2C marketer may struggle finding success in a B2B company. If you’re not considering this when hiring, you could be ordering off the wrong menu.
Stay tuned for more insights to help you hire the right person for your business.

About the Author: Jill Sauter
Jill is a big picture thinker and Co-Founder of Bench Strength Marketing. She sees things from a different angle and never forgets the goals of your organization.
